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To streamline operations and enhance efficiency, we transformed a simple daily planner into a comprehensive management application. Centralized scheduling, future resource planning, and dispatch capabilities were integrated to provide users with a dynamic timeline and data grouping feature displaying data in diverse configurations and timeframes.
Considering the diverse use cases across various regions, languages, and system requirements, we automated routine tasks within each workflow, reducing manual interventions. This approach facilitated seamless adaptation of existing workflows into the platform, promoting user adoption and scalability.
During the design process, close collaboration with product managers, engineers, and end users was crucial in translating field experiences into the digital world. Through interviews with wind farm personnel globally we identified key regional differences, such as long-term planning in most of Europe compared to daily or weekly planning in North America.
While these differences presented challenges, they also provided valuable insights that enabled us to iteratively refine and tailor the platform to accommodate the diverse workflows across various regions.
To address the challenge of field technicians receiving a high volume of work requests from disparate systems, we introduced a companion mobile application. Designed for scalability, this app streamlined data flow to technicians in the field. Not only did it simplify day-to-day operations, but it also empowered technicians to manage and prioritize tasks based on location and their intimate knowledge of wind farms, thereby enhancing operational efficiency.
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